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Riana Publishing's Refund and Cancellation Policy
Riana Publishing is committed to ensuring satisfaction for all customers who purchase its products. When a sale is returned, the customer receives a 100% refund.
Riana Publishing will, at its discretion, allow for the return or replacement of any defective product within 30 days from the date of purchase.
For recurring billing products, returns for more than one payment may be provided if requested within the standard 30 day return period. After 30 days all sales are final. However, the customer may cancel their recurring billing subscription products at any time.
Refunds and Cancellations
If a product is unsatisfactory to the customer a refund or a cancellation may be processed.
If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 30 day return period. A refund on a recurring billing product will also result in a cancellation.
If a customer requests a cancellation for their recurring billing product no future rebills (reoccurring payments) will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future rebills.
Customers requesting a return within 30 days of purchase may be approved by our customer service team if the customer provides evidence that their case merits a return.
Reasons for Refunds or Cancellations
Riana Publishing will reverse a sale for the following reasons:
If the customer provides a valid reason for requesting a return within 30 days of purchase;
If our customer service team confirms there is a valid reason for the return;
If the customer provides a valid report that the charge was fraudulent or unauthorized.
Riana Publishing has every incentive to keep customers happy by providing quality products and technical support. At times, we may reverse a sale in order to comply with: credit card industry rules, ACH industry rules, PayPal terms of service, US law, and requests from verified US judiciary or law enforcement agents.
As a condition of using Riana Publishing’s Services, You expressly acknowledge that You have read and understood this Return and Cancellation Policy and You agree to be bound by the terms and conditions contained within. If at any time You disagree with this Return and Cancellation Policy or any part of it, Your sole remedy is to cease all use of the ClickBank Services and terminate Your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.
Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.
Customers requesting serial or repeated returns will be blocked from making further purchases.
By using our Services and products you agree to our Terms and Conditions.